Shipping policy
Shipping Information
Shipping Locations: We ship to most locations worldwide. International shipping may incur additional duties, taxes, and duties, which are the guest's responsibility.
Shipping Time: Orders are typically processed within 1-3 business days. Once shipped, you will receive a shipping confirmation email with tracking information.
Shipping Fee: We offer free standard shipping on all orders.
Standard Shipping:
- United States: 5-10 business days
- Europe: 6-10 business days
- International: 6-10 business days
Express Shipping: 1-3 business days | $19.99
Shipping Methods: We offer both Standard and Express shipping methods (Fedex and DHL). The availability of these methods may vary depending on your location.
Delivery Information
Delivery Address: Please ensure that your delivery address is accurate and complete. We are unable to modify addresses once your order has been shipped. We are not responsible for packages that cannot be delivered due to incorrect addresses.
Delivery Attempts: Our carriers will attempt to deliver your package multiple times. If they are unable to do so, your package may be returned to us.
Delivery Signature: Some orders may require a signature upon delivery. If you are unable to sign for your package, please arrange for an authorized recipient to sign for it.
Order Tracking
Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can also find track your order at the bottom of the website.
Contact Information: If you have any questions or concerns about your order, please contact us at casestraps@gmail.com.