Versand
CaseStraps ships to most destinations worldwide. The delivery estimates below are provided for reference and may vary depending on destination, customs processing, carrier conditions, and other circumstances outside our reasonable control.
Order Processing
Orders are generally processed within 1–2 business days after payment is confirmed.
Business days exclude weekends and applicable public holidays.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Standard Shipping
We currently offer free standard shipping on eligible orders of $90 USD or more worldwide.
Estimated transit times after dispatch:
- United States: 4–10 business days
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United Kingdom: 6–9 business days
- Europe (EU): 5–10 business days
-
Australia: 6–9 business days
- Other international destinations: 4–15 business days
These are estimated transit times and do not include our 1–2 business day processing period.
Express Shipping
Express shipping may be available for selected destinations, typically with an estimated transit time of 1–2 business days after dispatch.
Express shipping availability and pricing vary by destination. The applicable rate will be displayed at checkout before payment.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are not included in the product price and may be the customer's responsibility.
Where CaseStraps or the checkout collects applicable taxes or duties in advance, no duplicate payment should be required for the amounts already collected.
Tracking
Tracking information will be provided after shipment where supported by the carrier.
Please allow time for tracking information to become active after your shipping confirmation is issued.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an address error, contact casestraps@gmail.com as soon as possible.
We will try to assist with changes before shipment, but we cannot guarantee that an address can be changed after an order has entered fulfillment or has been handed to the carrier.
Additional shipping charges may apply if a package must be reshipped because an incorrect or incomplete address was provided by the customer.
Delivery Delays
Delivery estimates are not guaranteed.
Customs inspections, adverse weather, peak shipping periods, carrier disruptions, remote destinations, and other events outside our reasonable control may cause delays.
If your order appears significantly delayed, contact us and we will assist with investigating the shipment.
Lost or Damaged Packages
If your tracking indicates an unusual delay, loss, or delivery issue, contact us at casestraps@gmail.com with your order number.
If your package arrives visibly damaged, please retain the packaging and provide clear photos so that we can investigate and provide an appropriate resolution.
Contact
Email: casestraps@gmail.com